Faqs
Frequently Asked Questions
Have questions? We're here to help you
Professional Chauffeur Services
Our chauffeurs won’t ever ask for gratuities, however, will accept cash tips if offered.
To learn more about our requirements and qualifications, please visit the “Join Our Team” page at Hiring a licensed chauffeur.
To learn more about our requirements and qualifications, please visit the “Join Our Team” page at Hiring a licensed chauffeur
Cancellations & Refund Policies
If you cancel your reservation 24 hours before the driving time to the pickup location for (Point-to-point transfer). If you cancel your reservation at least 24 hours before the pickup time for (Hourly transfer). If you cancel your reservation at least 7 days before the pick up date for (Trips of eight passengers and above). If you cancel your reservation 48 hours before the pickup for (City-to-City transfer).
General Information
At Lavishride, you can book intercity rides for all types of vehicles using our website or app.
Alcohol is not allowed inside Lavish Ride LLC vehicles.
Booking a black car service is simple! Just contact the service provider or use their online platform. Provide details like date, time, pickup location, destination, and number of passengers to secure a premium black car for your most unforgettable moments.
Of course, black car services offer a range of vehicles to cater to different group sizes. Luxury vans or SUVs can comfortably transport larger groups, ensuring everyone arrives together and in style to make their unforgettable moments even more memorable.
Absolutely, black car services provide convenient, stress-free airport transfers. With experienced chauffeurs tracking flight schedules, punctual pickups and drop-offs, and assistance with luggage, travelers can rely on a seamless start or end to their unforgettable trips.
Black car service ensures a luxurious and hassle-free experience, adding elegance to special occasions like weddings or anniversary celebrations. Prompt, professional chauffeurs and sleek, comfortable vehicles create an unforgettable transportation experience.
You can contact the chauffeur to let them know that you won’t make it, and in such case, your trip will be considered a no-show, and you will be fully charged; meanwhile, if you are still in need of our services, you can contact the chauffeur, and your trip will immediately switch to an hourly transfer.
Of course! To learn more about this service, please visit Business travel
You can email the concerned department a brief about what happened along with your booking number at [email protected]
You can email the concerned department a brief about what happened along with your booking number at [email protected]
You can report it to the concerned department at [email protected]
Unfortunately, eating inside our vehicles is forbidden. However, drinking is alright as long as the drink isn’t above 109.4 Fahrenheit to avoid unnecessary accidents.
Of course. But kindly inform us in advance while making your booking to make special arrangements for your trip to accommodate you and your beloved friend.
And how can I use it? We send coupons via email under some circumstances, like following our social media accounts.
We track flights by the Airline Name and Flight Number you provide while making your reservation. Note: We will consider the scheduled time as the pick-up time if you do not provide or update us with your flight info.
We accept the following payment methods: Visa Cards. MasterCard. American Express. Discover. Direct transfers using Zelle (QuickPay).
To keep the vehicles fresh and clean; smoking isn’t allowed in all Lavish Ride LLC vehicles.
Lavish Ride LLC is a renowned provider of luxurious black car chauffeur services for corporate and individual clientele, proudly operating since 2014.
Unfortunately, eating inside our vehicles is forbidden.
Sure. But kindly inform us as soon as possible, so we can ensure the vehicle availability to wait extra time. Note: Additional charges will be incurred according to the waiting time.
Hourly transfer waiting time begins at the customer’s scheduled pickup time and location. However, for Point-to-point transfer it is 30 minutes total, the first 15 minutes are complimentary, and the second 15 minutes require an extra charge depending on the vehicle used. For the Airport transfer, the waiting time is 60 minutes from the flight landing time.
Of course, you can either go for our Executive Sprinter Van for a 14 passengers group or book multiple SUVs to enjoy a comfortable, safe, and elegant trip.
Our services are available to travelers of all ages, provided that guardians or parents accompany minors through their trips.
In Lavish Ride LLC, our main priority is customer satisfaction hence why we deeply care about feedback and take it into significant consideration.
Our SUVs fit up to 6 average-size luggage with a 45.8 cu ft Cargo Area; meanwhile, our Sedans fit up to 3 average-size luggage with a 15.8 - 18 cu ft Cargo.
We provide children's seats for newborns and for older children up to 8 years old. You can request that by: Open your dashboard. Book your ride as always. Click on “Extra”. Choose “Children’s seats”. Note: You can request 1 to 3 child seats.
We are located in the heart of Houston city, Texas in the USA at 333 West Loop North, Suit 420, Houston, TX 77024.
Confirmations are sent automatically after we review your trip and accept it. However, in case you didn’t receive one, please email us at: [email protected]
You can contact us via: [email protected]
If you already have an account, you can follow these steps: first Open your dashboard then Click on the “Edit” button and after that make the changes you want and finally Click “Save”.
If you already have an account, you can follow these steps: Open your dashboard. Click on the “Edit” button. Make the changes you want. Click “Save”.
We collect information on you in order to set up an account. This may include your name, address, email, phone number(s), login name, and password. For further information, please check our policy at Terms and conditions
Lavish Ride LLC is based in Houston, Texas, and operates all over the US.